A smart IVR that routes every customer, 24/7
Build interactive menus and voice flows on the WhatsApp Business API. Greet, qualify and direct every customer automatically — then hand off to a live agent or call only when it truly matters.
- Drag-and-drop flow builder
- Menu, keypad & voice input
- Free 14-day trial
70%
calls auto-resolved
24/7
always on
0s
wait time
No-code
to build
IVR features
Automate routing without frustrating customers
A modern, conversational IVR that lives inside WhatsApp — faster and friendlier than any phone menu.
Drag-and-drop flow builder
Design branching menus, conditions and actions visually. Launch sophisticated IVR journeys in minutes — no developers, no code.
Menu, keypad & voice input
Let customers choose with quick-reply buttons, keypad presses or natural voice. Meet every customer in the way they prefer to interact.
Instant agent handoff
Escalate to a live agent or WhatsApp call the moment automation isn't enough — with full context passed along seamlessly.
Auto-qualify & self-serve
Answer FAQs, check order status, book appointments and collect details automatically, resolving routine requests without an agent.
Multi-language flows
Greet and route customers in their own language automatically, delivering a local experience across 180+ countries from one flow.
Flow analytics
See where customers drop off, which paths convert and how many requests self-resolve. Refine your flows for happier customers.
How it works
Build your WhatsApp IVR in 3 steps
Map your menu
Drag greeting, menu, condition and action blocks onto the canvas to model exactly how customers should be routed.
Connect actions & agents
Wire each option to an answer, a self-service action, a live agent or a WhatsApp call — with fallbacks for anything unexpected.
Go live & optimise
Publish instantly, let the IVR handle routine requests 24/7, and use analytics to keep improving completion rates.
FAQ
Questions, answered
Everything you need to know before you start your free trial.
A WhatsApp IVR is an interactive voice-and-menu response system that runs inside WhatsApp. Instead of a phone keypad menu, customers use quick-reply buttons, keypad or voice to navigate to the right answer or agent — all within the chat, available 24/7.
Route every customer to the right answer — automatically
Build your WhatsApp IVR free and let automation handle the routine, 24/7.
14-day free trial No credit card required Cancel anytime