Privacy Policy

1. Introduction

Welcome to SocioHub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email address, phone number)
• Account credentials (username, password)
• Organization details (company name, business type)
• Contact lists and messaging data you upload to our platform
• Payment and billing information
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We may share your information in the following situations:

• With Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., WhatsApp Business API, Facebook Marketing API)
• For Legal Purposes: We may disclose information if required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition
• With Your Consent: We may share information with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opt-out of marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with third-party platforms including WhatsApp Business API and Facebook/Meta platforms. Your use of these integrations is subject to the privacy policies of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: