WhatsApp Calling

Let customers call your business right inside WhatsApp

Turn every chat into a conversation. With WhatsApp Business Calling on SocioHub, customers reach you by voice in a single tap — no phone numbers, no hold music, no lost context.

  • Native WhatsApp voice calls
  • Click-to-call buttons
  • Free 14-day trial

1-tap

to connect

0

hold music

100%

chat context

24/7

availability

Calling features

Voice conversations, minus the friction

Everything you need to handle inbound WhatsApp calls and convert more customers over voice.

Native WhatsApp calls

Customers place high-quality voice calls to your business directly inside WhatsApp — over data, free for them, on the app they already trust.

Click-to-call buttons

Add a call button to any message, template or chatbot flow. Let customers jump from text to voice the instant they need a human.

Smart call routing

Route incoming calls to the right agent, team or department based on the customer's journey, language or intent — with no missed calls.

Full chat context

Agents see the entire conversation history before they answer, so customers never repeat themselves and issues get solved faster.

Callbacks & availability

Set business hours, offer instant callbacks and let your IVR queue calls when your team is busy — so no customer is left waiting.

Call analytics

Track call volume, wait times, duration and outcomes. Understand demand and staff your team around real customer behaviour.

How it works

Start taking WhatsApp calls in minutes

1

Enable calling on your number

Switch on WhatsApp Business Calling for your verified number in a single click — no extra phone system required.

2

Add call buttons & routing

Drop click-to-call buttons into your messages and set up routing rules so every call reaches the right agent or team.

3

Answer & convert

Pick up calls with full chat context, resolve issues on the spot, and track every conversation in one unified dashboard.

FAQ

Questions, answered

Everything you need to know before you start your free trial.

Customers tap a call button or your business profile to place a voice call over WhatsApp. The call connects through the WhatsApp Business API to your SocioHub inbox, where it's routed to an available agent with full conversation context.

Give customers a faster way to reach you

Turn on WhatsApp Business Calling and start converting conversations into voice calls today.

14-day free trial No credit card required Cancel anytime